Shop Policies

debbie character graphicWelcome to Green Mountain Baked! I bake all of my donut holes to order!! Please feel free to contact me for custom orders!

If you do not find what you are looking for, please contact me…take a few moments to read this all BEFORE you purchase donuts with Green Mountain Mini Baked.

***If you live in the Central Vermont area and would like to pick up your donut holes in place of paying shipping- please use promo code LOCAL when checking out.***

 Etsy Gift Cards are PERFECT for those moments in life when you can’t decide, or need a quick gift!  Donuts are good anytime of day, for any occasion!  Birthdays, anniversaries, or just because!!♥ www.etsy.com/giftcards

***PLEASE NOTE: These donut holes are baked in a facility that uses peanuts, dairy, wheat and other allergens.***

 

Payment
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I accept Paypal, Mastercard, VISA, and AMEX.  Etsy Gift Cards are PERFECT for those moments in life when you can’t decide, or need a quick gift!  Donuts are good anytime of day, for any occasion!  Birthdays, anniversaries, or just because!!♥ www.etsy.com/giftcards  Did you know that you do not need a Paypal account to check out using Paypal? Once you are ready to purchase you will be taken to Paypal’s website where you enter your name, shipping address and your choice of payment type. After reviewing your information you can choose either to save your information by creating a Paypal account or continue without creating an account.

ShippingRefunds and Exchanges

All orders are made to order. Average processing time is 1-3 days. Sometimes I may be able to do RUSH orders, so please be sure to check with me for turn around time. **Priority Express (Next Day) is available, and HIGHLY recommended from late June – early September. **To ensure your mini donut holes arrive fresh at your doorstep, I process & bake all orders MONDAY ~ WEDNESDAY. I do this so your order doesn’t get delayed in transit over the weekend. Orders are baked fresh and to order. Currently our processing time is 1-3 business days after the date of purchase, not including weekends or holidays! I do my very best to get ALL orders out before estimated shipping day, but can not guarantee an exact shipping date.** Please be aware…. You are Ordering an EDIBLE FOOD Product. My mini holes are hand baked, they are small and fragile. They are PERISHABLE! I ship anywhere in the USA. (*not to territories or other countries at this time) I ship ALL my orders USPS priority mail, and the expected delivery is 1-3 postal business days. ***DUE TO WARMER WEATHER ~ I do HIGHLY recommend shipping my donuts PRIORITY EXPRESS (Next Day Shipping) from late June – early September which is pricy – but will ensure they arrive in the best condition with the heat.*** Please have your order shipped to an address where someone is available to receive it upon delivery! DO NOT leave it in a MAILBOX or on your FRONT PORCH. The glaze and buttercream will melt! ***All items will be shipped to the address confirmed during check out. It is the buyers’ responsibility to make sure that address is correct before completing the check out. I will not be responsible for a returned item due to the wrong address. I pack my mini holes with great CARE for every order…I hand pack each dozen and carefully preparing them for shipping…However, please understand that damage may occur during transit, and I cannot be held responsible for lost, stolen, damaged, delayed, or unforeseen weather conditions. Once the package leaves my hands, I can not guarantee how the package/s will be handled during transit. As I stated I do ship via USPS to try and keep postage reasonable. Please be aware that once the donuts leave my bakery, they are in the hands of the USPS. I send tracking information when the donuts ship.*** All orders are shipped according to your event date, please be sure to INCLUDE the date when placing your order. Once your order has been marked as “shipped”, you will receive a confirmation email with your tracking number. *If you live in the Central Vermont area and would like donuts delivered in place of paying shipping- please use promo code LOCAL when checking out.* Please note, my donut holes are of a delicate and fragile nature. Great care and effort is put into packaging your order; however damage may occasionally occur during transit.